Troubleshooting

Branding settings showing logo URL and primary color controls used when previews look wrong. Workspace email settings showing sender identity and delivery paths to check when replies are missing. Apps workspace showing integration state to check when Stripe behavior looks wrong.

Invoice looks wrong in preview

Check:

Settings → Branding
Settings → Invoicing
Settings → Payments
Settings → Tax

Those defaults shape what a fresh draft or preview displays.

Client replies are not showing up where expected

Verify the workspace email and channel setup under:

Stripe behavior does not match expectations

Open Apps & Integrations and confirm the Stripe app is connected in the environment you expect.

API request is failing with pagination confusion

Remember that list endpoints default to offset pagination. Use pagination=cursor only when you want the cursor response model.

I cannot find the page older docs mentioned

Use the current product names:

Clients, not Customers
Apps, not a Stripe tab in Settings → Payments
Settings → Developer for OAuth applications, not webhook or API-key dashboards

I am looking for public webhook subscriptions or official SDKs

Those are not described here as public APIs or features. Use the REST API docs and availability pages instead of assuming those capabilities are live.